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Cyber Security Services

We help our customers with cyber security services & solutions that help protect organizations against cyber attacks, which can result in application downtime, theft of sensitive data, damage to reputation, compliance fines, and other adverse consequences.

Features of contact centre solution

Penetration Testing

We offer complete penetration testing services designed to identify system vulnerabilities, validate existing security measures and provide a detailed remediation roadmap. Attackers have many tricks up their sleeves to determine if your perimeter defenses stand up to attempts to breach. At TeleCodia, we are equipped with the latest tools and industry-specific test scenarios, delivering a thorough checkup to pinpoint system vulnerabilities, as well as flaws in application, service and OS, loopholes in configurations, and potentially dangerous non-compliance with security policies.

Network Security

Network security keeps sensitive data safe from cyber attacks and ensures the network is usable and trustworthy. TeleCodia follows a set of rules and configurations to protect the integrity, confidentiality and accessibility of your network. Our services include access control, antivirus software, application security, network analytics, endpoint, web, wireless, firewalls, VPN encryption. We work with you identifying what areas of your network may be potentially vulnerable. Then we follow a comprehensive layered security approach to keep viruses, vulnerabilities and cyber threats out of your network.

Application Security

We protect your software application code and data against cyber threats.The faster and sooner in the software development process you can find and fix security issues, the safer your enterprise will be. Cyber criminals find and exploit vulnerabilities in enterprise applications to steal data, intellectual property, and sensitive information. The majority of successful breaches target exploitable vulnerabilities residing in the application layer. We protect your applications from malicious attacks by detecting and fixing security weaknesses. .

Key benefits

Meet multichannel customers

Connect to customers via multiple channels, such as email, social media, web chat, and telephone.

Affordable cost

The setup, management and operational cost is competitive and affordable.

Manage customers from anywhere

Flexibility and convenience of manageing your customers from almost anywhere.

Higher agent productivity

With flexibility to connect from multiple devices and multiple locations improves agent's productivity.

Visibility of ownership

Supervisor have the visibility and reporting analytics to see the agent's [erformance and ownership.

Improved customer satisfaction

With a minimum wait times, flexibility in operation and customer service improves satisfaction and confidence.

Our Products

Our products are designed to serve small, medium and large healthcare providers, GP medical centres, specialist centres, aged care centres and for smart homes and in smart cities.

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AI Applications

Artificial Intelligence applications development such as chatbots and voice assistants

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Software Development

We provide custom software & business applications for the medical market

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Remote monitoring

Devices include Trackers, Smart Watches, ECG Monitors, Blood Pressure Monitors, Biosensors

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Health Telephony

Cloud voice, video, broadband internet, mobile plans and other communication services

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Mobile Applications

Mobile health apps for health information, and help patients communicate with physicians and health staff

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Asset Tracking

The asset tracking software keeps a real time info about your stocks and devices.

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Telehealth

Provider of telephone and web-based health care services bringing patients & doctors closer to each other.

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Electronic Health Record

Digital health record of patient information, diagnosis, medical history..

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Our Skills

We are a passionate and a skilled team in technology solutions, services and in software development.

Software Development

98%

Mobile Applications

97%

Telecommunications Services

90%

Workflow Automation

95%

Why People like us?

Customer Focus

Personalised Customer Service

HealthCAx believes in accountability, ownership and strong customer focus delivering the best possible experience

Technology Capabilities

Our team has years of experience in technology, healthcare, software development, IT services and in network devices.

Breadth of Experience

We have a dynamic team who has extensive experience in the local market and in the global markets. Our team understands the focus and responsibility for serving the healthcare markets.

Innovative & Reliable Solutions

We develop reliable solutions, and work with innovative and advanced technology partners that share our vision in serving our valued customers.

Our Team Strength

Our team strength is built on passion to serve our customers, our integrity, years of experience and doing what we know.

Our Technology

We built our technology solutions through years of experience in response to customer demands, our commitment to build reliable solutions and our focused approach.

We have one of the best partners with technology, solutions and the vision that we share together.

Always treat your customers the way you want yourself to be treated. This is the philosophy that underpins our businesses customer service and the number one differentiator between us and our competitors.

We deliver one of the best solutions and services for healthcare providers, patients, aged care centres, NDIS, hospitals and medical clinics, helping how they connect with family and friends, patients and doctors, community services and healthcare providers and improve the lives of individuals.

Testimonials

The HealthCAx team was experienced delivering the software service.

-Jack Lee/ Director of Sunrise Healthcare

It's impressive the way HealthCAx built the customised workflow.

-Anisa Ali/ Senior Manager IT BlueFish Care Centre

Our Partners

We carefully choose our partners. We work with partners who are one of the best in the fields of their expertise.

Have a question or need a custom quote?

Please contact us to discuss your requirements or you would like to understand how we can servce you. Call on +61 3 9005 0114

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